REPUTATION Management
Get the reputation advantage
Reputation gives you the edge to…
Monitor reviews in one place
Reputation Management: Monitor all your ratings and reviews from leading review platforms in one place, respond quickly to reviews to show you’re engaged, track review growth over time, and more.
Request reviews with ease
Quickly request reviews by email or text message from new and existing customers, or set up automated email campaigns to solicit reviews from customers at just the right time.
Build trust in your website
Add a dynamic trust badge to your website that allows visitors to see your best ratings and recent reviews. This helps build the trust needed to drive more leads and sales.
Leverage Top Rated Local®
Take advantage of the powerful reputation protection tools built into Top Rated Local®, such as the ability to comment on reviews of three stars or less private by default, the ability to challenge potentially fake reviews, and more.
One fully integrated platform
Don’t settle or pay for another reputation management tool when you can choose one that is part of a larger platform that allows you to do everything you need to manage and grow your business from one place.
A simple solution to protect your customer’s reputation
Find opportunities to grow your business, develop a solid online reputation management plan and give your customers the power to control their online conversations. Your customers will love you for it.
Be the first to know what people are saying about your customers. Our reputation management dashboard gives you the tools to take control of your client’s online brand.
Listings
Keep consistent business information in the most relevant directories and listings: the listing feature of reputation management software makes it easy.
- Update your client’s name, address, and phone number to ensure accuracy in site listings.
- Add relevant business listings to increase your client’s presence and complement your local SEO efforts.
- Discover relevant listings and directories for your clients.
Online Reviews
Businesses care about what customers say about them. You should too. The Online Reviews feature allows you to monitor conversations about your customers on Facebook, Google Business Profile, and Yelp listings.
- Respond to Google Business Profile reviews through the dashboard.
- Stay up-to-date on customer sentiments with the latest Yelp reviews.
- Monitor review ratings for your client’s business in a reputation management dashboard.
Customer experience
Use reviews as leverage for your customers. The Customer Experience feature in the Reputation Management tool allows you to communicate with customers and get feedback about the business.
- Send personalized messages to solicit customer feedback.
- Promote a positive customer experience by posting them on your client’s website and pages.
- Address negative feedback and use it as an opportunity to help the company build better relationships.