Get the reputation advantage
Reputation gives you the edge to…
Leverage Top Rated Local®
Take advantage of the powerful reputation protection tools built into Top Rated Local®, such as the ability to comment on reviews of three stars or less private by default, the ability to challenge potentially fake reviews, and more.
A simple solution to protect your customer’s reputation
Find opportunities to grow your business, develop a solid online reputation management plan and give your customers the power to control their online conversations. Your customers will love you for it.
Be the first to know what people are saying about your customers. Our reputation management dashboard gives you the tools to take control of your client’s online brand.
Keep consistent business information in the most relevant directories and listings: the listing feature of reputation management software makes it easy.
- Update your client’s name, address, and phone number to ensure accuracy in site listings.
- Add relevant business listings to increase your client’s presence and complement your local SEO efforts.
- Discover relevant listings and directories for your clients.
Businesses care about what customers say about them. You should too. The Online Reviews feature allows you to monitor conversations about your customers on Facebook, Google Business Profile, and Yelp listings.
- Respond to Google Business Profile reviews through the dashboard.
- Stay up-to-date on customer sentiments with the latest Yelp reviews.
- Monitor review ratings for your client’s business in a reputation management dashboard.
Use reviews as leverage for your customers. The Customer Experience feature in the Reputation Management tool allows you to communicate with customers and get feedback about the business.
- Send personalized messages to solicit customer feedback.
- Promote a positive customer experience by posting them on your client’s website and pages.
- Address negative feedback and use it as an opportunity to help the company build better relationships.